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Understanding Behavioral Styles for Sales
An Online Course
How to interact with people to help them feel more comfortable in sales situations
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Sales organizations today face challenges that are unprecedented in American business history. The Internet has impacted every aspect of business - both domestically and globally. Today, customers have fingertip access to a vast array of resources that give them tremendous knowledge - and power, including new and efficient ways to train their salespeople. The potential for selling more products and services to your customers is rising, but especially if you are equipped with customer focused sales training techniques.
Effective selling often depends on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.
Audience:
1. Sales Professionals
2. Anyone wishing to communicate more effectively with clients & prospects
Includes 11 Lessons (Approx. 2 1/2 hours):
1. Introduction
2. Different Behavioral Styles
3. The Personal Profile System
4. The Four Behavioral Styles
5. Recognizing Behavioral Styles
6. Behavioral Styles and Listening
7. Improve Your Performance
8. Reading and Reacting to People
9. Determining Behavioral Styles
10. Practical Application of Knowledge
11. Knowledge Assessment and
12. One DiSC ® Classic 2.0 Profile for use in lesson 3 (included in the price)
About CRKInteractive (publisher of the course) online classes:
- Professionally designed
- Interactive & interesting
- Skill-building
- 1.5 to 2.5 hours in length
- Most classes include an application opportunity for practicing the skills & processes taught
- A certificate of accomplishment is provided upon successful completion of the class
- CEU credits are available (see below)
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Requires one DiSC Classic 2.0 Profile (click on the link and view a DiSC ® Classic Profile ) which is included in the price and to be completed online; the pdf report is mailed to the location of your choice.
Read more about the theoretical basis for DiSC®
This course is a product of CRK Interactive, Inc., Andover, MA
This course may be completed on an individual basis, purchased in bulk or through a licensing agreement. We can arrange a Learning Management System account for you to manage your own in-house participation in these courses.
Continuing Education Units
Participants who successfully complete any online self-paced course listed below will be awarded a Certificate of Completion for Continuing Education Units. This has been made possible through an educational partnership created between CRKInteractive (publisher of the courses) and Corexcel. Corexcel is an authorized CEU Sponsor of the International Association of Continuing Education and Training (IACET).
In addition many of these courses also award Contact Hours through the same educational partnership with Corexcel. Corexcel is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation (ANCC).
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