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Improving Work Habits
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Leadership Essentials
Course
Online Course or Classroom Workshop
"I have a smart, young team, and some of them are new to the work environment. How do I cover some of the organization's rules and regulations without quoting the entire HR Policy Manual?"
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(Available in Spanish)
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| While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead to team members assuming that the behavior is acceptable and become a critical management issue. |
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| Discussing such concerns as absenteeism, language issues, and dress and grooming habits can be a difficult but necessary part of leading a team. And just like others aspects of team leadership, correcting work habits that need improvement requires careful attention and skill. |
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| Improving Work Habits provides the tools necessary to recognize and to address poor work habits - even a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individual's acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team. |
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Program Description
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| Improving Work Habits helps managers learn to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job. |
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Improving Work Habits is a 1.5 hour online course or a 4-hour interactive classroom workshop is designed for 6-18 participants and includes the following:
- Distinguishing Between Job Performance and Work Habits
- Recognizing Work Habit Problems
- Addressing Work Habit Problems
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Objectives
- Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution.
- Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action.
- Explain clearly and specifically the nature of the team member's unsatisfactory work habit while focusing on behaviors rather than attitude.
- Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability.
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Skill Points
- State problem clearly and specifically
- Ask team member's view
- Ask team member for solution
- Agree on plan
- Set up time for review
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| Organizational Impact |
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Improving Work Habits will enable managers and team leaders to:
- Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution.
- Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action.
- Explain clearly and specifically the nature of the team member's unsatisfactory work habit while focusing on behaviors rather than attitude.
- Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability.
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| What users are saying: |
| “We also can't say enough about the outstanding customer-care and professionalism of Vital Learning.”
- Ka`ipo Ho, Hospitality & Organizational CultConsultant, Outrigger Hotels & Resorts
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| The Online Version of this Course |
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| This same course is also available online for your training needs. The online course is 1.5 – 2.0 hours in length. |
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| To reinforce the learning from the online course, it is recommended that you also use the Participant Workbook - it serves as a companion to the class. Though not required, the workbook provides the learner with more information, references for future use and a handy troubleshooting guide for this skill. Designed for use with the classroom version of this course, the participant workbook does not correspond directly to the online course - it is, however, a valuable resource for practice of the skills and for reinforcement and is highly recommended. |
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The online course and workbook together may be purchased for a
special "blended learning" rate.
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| Course Materials |
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Facilitator Guide
- Complete instructions on how to conduct the workshop.
- Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes.
- Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook.
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Participant Workbook
- Exercises, forms, skill practice aids, and a video synopsis
- Job Aids section with tools and resources for applying the skills learned in the workshop
- Memory Jogger Card providing a handy reminder of the workshop's skill points
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Video (or DVD)
- Introduction followed by a scenario displaying positive use of the three skill points discussed in the program
- Video segments focusing on modeling positive behaviors for skill practices
- Scenarios in both office and industrial settings
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Delivery options:
- Workshop 4 hours
- Online Training 1.5 hours
- Use as a Blended Learning session
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| The Leadership Series |
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The complete Leadership Essentials
- more leadership solutions
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![[clientfiles] supervisionseries.jpg](/images/supervision.jpg) |
Core Strategies for Leading Others:
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| Leadership PLUS Courses |
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Improving Work Habits & Leadership Series are products
of Vital Learning Corp., Omaha, NE
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