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 DiSC® Talk! Action Planner & Key to Behaviors

 

 

Use the DiSC Talk! Action Planner to help telephone professionals identify a person's DiSC behavioral style while speaking with them on the phone.
Then use the information to communicate more effectively, increase customer satisfaction, gain commitment, and identify the best way to follow up.

 

   
The DiSC® Talk! Key to DiSC Dimensions of Behavior is an easy-to-use reference card that leads telephone professionals quickly through the DiSC process on the phone.
It is to be used with the DiSC Talk! Action Planner.

 

 

   
 
 
 

 

 

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